Shipping Policy
Important Information:
- Order Cut-Off: 16:00 GMT
- Processing Time: 0–2 working days (Monday–Friday)
- Delivery Time: 3–4 working days (Monday–Friday)
- Free Shipping: Available for all orders within the United Kingdom
Shipping Process
Once your order is confirmed, you will receive an email confirming that we have started processing it. Order preparation typically takes 0–2 working days. After your order is ready, it will be dispatched, and you’ll get an email with tracking information. You can monitor your shipment here.
Delivery takes 3–4 working days, depending on your location and shipping method.
We are happy to provide free shipping on all orders within the United Kingdom.
Delays
If your order hasn’t arrived within the expected timeframe, please allow up to 2 additional working days. Make sure to check your tracking information first. If your package still hasn’t been delivered after that period, contact us with your order number, and we’ll assist you promptly.
Order Cancellations
To cancel an order, please contact us as soon as possible at info@byashwood.com. Orders that have already been processed cannot be canceled.
Damaged or Wrong Items
If you receive an item that is damaged or incorrect, we apologize for the inconvenience. Please take a photo of the item and email it to info@byashwood.com. We will review your case quickly and make sure you receive the correct item in good condition.
Contact Us!
GG ECOM LTD
Business number: 16279094
Address:
284 Chase Road
A Block 2nd Floor Suite 350
London N14 6HF
United Kingdom
Do you need help? We're here for you!
Customer Service Hours:
Monday to Friday: 9:00 - 17:00 GMT
Email: info@byashwood.com
Phone Number: +447418359452